You can find the answers to the most Frequently Asked Questions by our visitors. If your question is not answered below (or even if you need further clarification), please don’t hesitate to get in touch with us. Terms of Service and Privacy Policy are here.

Frequently Asked Questions

1. General Questions

  • Contact and Connect

    We’re Here to Answer Your Questions and Engage with Our Community. At FrontPage Guardian, your voice matters to us. Whether you have questions, suggestions, or would like to report an issue, we’re here to listen and assist.

    How to Reach Us:
    Address:
    FrontPage Guardian, C. Tostón, 2, 29640 Fuengirola, Málaga, Spain
    Phone Numbers: Spain: +34 951 370 105, USA: +1 (914) 292-3171, United Kingdom: +44 151 453 6396
    Connect with Us:
    Feel free to reach out to us via phone or email for any inquiries. You can also connect with us on our social media platforms to stay updated with our latest news, articles, and initiatives.

    Legal Inquiries:
    For legal matters, you can directly contact our legal department or our lawyers at XX Abogados. We ensure that all legal queries are handled with the utmost confidentiality and professionalism.

    We look forward to hearing from you and are committed to responding to your inquiries as quickly as possible. 

  • How can I get involved?

    You can get involved by Donating, Volunteering, and/or Sending us tips. Visit our Join Us in Our Fight page for more details. 

  • What are my payment options?

    We accept all the popular payment methods such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.

2. Grants and Donations

  • What is the Guardian Circle?

    The Guardian Circle is an exclusive group for significant donors. Members receive special updates and invitations to events. Learn more on our Donate Page. 

  • Who can apply for grants?

    Victims of child trafficking, families affected by organized crime, and whistleblowers can apply. Visit our Grants for Victims page for more information. 

  • How do I apply for a grant?

    You can apply for a grant through our Grants for Victims page. The page provides details on eligibility and the application process. 

  • How do I donate to FrontPage Guardian?

    You can donate through our secure Donate. We offer multiple options, including one-time donations and monthly pledges. 

  • Is my donation to FrontPage Guardian tax-deductible?

    Donations to FrontPage Guardian are generally tax-deductible, but we strongly recommend consulting with a tax advisor for specific information on the tax-deductibility of your contribution. 

3. Tips and Reporting

  • Can I follow up on a tip I’ve submitted?

    Due to the sensitive nature of our work, we may not be able to provide updates on specific investigations.  

  • What happens after I leave a tip?

    Our investigative team reviews every tip and takes appropriate action, which may include further investigation or collaboration with law enforcement.  

  • Is my identity protected when I leave a tip?

    Yes, we take the utmost care to protect the identity of our informants. Learn more on our Tips and Reporting page.  

  • How can I leave a tip?

    You can leave a tip through various secure methods listed on our Tips and Reporting page.  

4. Legal and Privacy

  • How do you handle sensitive information in your investigations?

    All sensitive information gathered during our investigations is handled with the utmost care and discretion. We employ advanced security measures to protect the confidentiality and integrity of our sources and data. 

  • How can I contact your legal department or lawyers?

    All sensitive information gathered during our investigations is handled with the utmost care and discretion. We employ advanced security measures to protect the confidentiality and integrity of our sources and data. 

  • What happens if you gather evidence against individuals involved in crimes?

    All sensitive information gathered during our investigations is handled with the utmost care and discretion. We employ advanced security measures to protect the confidentiality and integrity of our sources and data. 

  • How secure is my information with FrontPage Guardian?

    All sensitive information gathered during our investigations is handled with the utmost care and discretion. We employ advanced security measures to protect the confidentiality and integrity of our sources and data. 

  • Where can I find the terms of use for the FrontPage Guardian website?

    Our terms of use can be found at the footer of every page on our website. For a detailed understanding of what you agree to by using our site, you can directly access the terms of use by clicking here. 

  • Do you collaborate with law enforcement agencies?

    Yes, FrontPage Guardian collaborates with law enforcement agencies, but only when it aligns with our mission to combat crimes against children and organized crime, and only when it is legally appropriate to do so. We exercise the utmost care and discretion to protect the identity and security of our sources during any such collaboration. 

  • Do you share information with law enforcement agencies?

    We collaborate with law enforcement agencies only when it aligns with our mission and when it is legally appropriate to do so. Any such collaboration is done with the utmost care to protect the identity and security of our sources. 

  • What are the terms of use for the website?

    You can find our terms of use at the footer of our website or by clicking here. 

  • Is my information secure?

    We take data security very seriously. All your information is encrypted and stored securely. For more details, visit our Privacy Policy .  

5. Security

  • What should I do if I’m concerned about the risks of sharing sensitive information?

    If you have concerns about the risks involved in sharing sensitive information, we recommend reaching out to us through SecureDrop. This system is designed to protect your anonymity and uses multiple layers of encryption to secure your information. 

  • What happens to my information after I submit a tip?

    Once we receive a tip, it undergoes a rigorous verification process. If the tip is deemed credible, it is escalated for further investigation. All information is stored securely on air-gapped computers, accessible only to authorized personnel. 

  • Is it safe to submit tips through your website?

    Yes, our website employs SSL encryption to secure the data being sent to and from our servers. However, for the most sensitive tips, we recommend using SecureDrop, which offers a more secure and anonymous method of communication. 

  • How do you ensure the security of digital communications, such as emails and messages?

    We utilize end-to-end encryption for all digital communications, including emails and messages. This ensures that only the sender and the recipient can access the content. For added security, we recommend using our SecureDrop system, which provides an additional layer of anonymity and encryption. 

  • How does FrontPage Guardian ensure the utmost security and confidentiality of sensitive information, especially when dealing with tips and leads that could be crucial for investigations?

    At FrontPage Guardian, we take the security of sensitive information extremely seriously. To provide the highest level of confidentiality and to mitigate the risks associated with cyber threats, we store all sensitive data on air-gapped computers. These are highly secure systems that have never been connected to the internet or any other network, thereby significantly reducing the possibility of unauthorized access or data breaches. This method is considered one of the most secure ways to handle sensitive information and is part of our commitment to protect the integrity of our sources and the information they provide. 

6. Awareness, Education and Resources

  • Are there other organizations you recommend for support?

    Yes, we have a list of trusted organizations and resources on our Resources and Partners page.  

  • Where can I find educational materials?

    Our Education and Awareness page offers a wealth o f information and downloadable resources.  

7. Press and Media, Newsletter and Updates

  • Can I share your articles and resources?

    Yes, we encourage you to share our articles and resources to help spread awareness. However, please give appropriate credit to FrontPage Guardian. 

  • How can I get press releases or media updates?

    For media inquiries, please contact our media relations department at media@frontpageguardian.org. 

  • Can I unsubscribe from the newsletter?

    Yes, you can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any newsletter email.  

  • How do I subscribe to the newsletter?

    You can subscribe to our newsletter at the bottom of any page on our website. Just enter your email and click “Subscribe.  

8. Volunteering

  • Can I volunteer remotely?

    Yes, we offer various remote volunteering opportunities. These roles may involve research, writing, or digital outreach. Check our “Join Us in Our Fight” page for more details on remote positions. 

  • What kind of training will I receive as a volunteer?

    All volunteers undergo an orientation and training program tailored to their specific role. This may include training on investigative techniques, safety protocols, and the ethical considerations pertinent to our work. 

  • Where can I find the volunteer application forms?

    Application forms for volunteering can be downloaded from our “Legal Documents” section on the website. Once completed, you can submit them through the secure channels provided on the “Join Us in Our Fight” page. 

  • How do I submit my criminal records for volunteering?

    If you’re interested in roles that require interaction with children or handling sensitive information, you’ll need to provide a copy of your criminal records. You can download the necessary forms from our “Legal Documents” section and submit them as part of your application process. 

  • Are there any background checks for volunteers?

    Yes, due to the sensitive nature of our work, especially when it involves children, we require all volunteers to undergo a background check. This is a crucial step to ensure the safety and integrity of our operations. 

  • Do I need any special skills to volunteer at FrontPage Guardian?

    While some volunteer roles at FrontPage Guardian do require specialized skills, particularly those involving investigative work or technical expertise, there are a multitude of ways to contribute to our mission. From research to community outreach, we have a place for everyone who is passionate about justice and truth. For a detailed list of roles and their requirements, please visit our “Join Us” page. 

  • How can I get involved and volunteer with FrontPage Guardian?

    To become a volunteer, you can start by visiting our “Join Us in Our Fight” page. Here, you’ll find information on current volunteer opportunities, the application process, and the various ways you can contribute to our mission. Whether you’re interested in research, writing, or even administrative tasks, there’s a role for you at FrontPage Guardian. 

Safe House Guardian

  • Who do I contact for more information?

    For any questions or concerns, please contact us via our contact form, or you can email us at safehouse@frontpageguardian.org. We’re here to assist you. 

  • How can I support the SafeHouse?

    Donations are always welcome and go directly towards maintaining and expanding our services. Visit our ‘Donate’ page for more information on how you can contribute. 

  • What are the rules for using the SafeHouse?

    Before entering the SafeHouse, kindly familiarize yourself with our guidelines for a harmonious and secure experience. We have a zero-tolerance policy for violence, drug use, or any form of misconduct against our staff. Violators will be reported to the police immediately and will be permanently banned from the premises. 

  • Can I stay overnight at the SafeHouse?

    The SafeHouse is not equipped for overnight stays, but we can assist in finding a place to sleep if you have nowhere else to go. 

  • What are the SafeHouse’s hours of operation?

    Currently, the SafeHouse is open twice a week. However, we aim to extend our hours to seven days a week as soon as we secure stable donations. 

  • What services do you offer?

    We offer a range of services including meals, showers, laundry facilities, and assistance with legal, personal, and family issues. Our goal is to provide a comprehensive support system for minors in need. 

  • What are the requirements to access the SafeHouse?

    The only requirement is that you must be under 18 years of age. No identification or personal information is needed, and you can remain anonymous if you choose to. 

  • What is the FrontPage Guardian SafeHouse?

    The FrontPage Guardian SafeHouse is a designated safe space for minors up to 18 years of age. Here, they can access essential services like meals, showers, laundry facilities, and receive assistance with legal and personal matters. The SafeHouse aims to provide a secure and welcoming environment for vulnerable youth.